Shipping

1. Delivery Methods and Time

  • The website offers various delivery options, including standard delivery, expedited delivery, and in-store pickup. The estimated delivery time depends on the product type, destination, and selected delivery method.
  • The estimated delivery time will be clearly displayed on the order confirmation page. Typically, delivery takes 1 to 7 business days, subject to actual delivery conditions.
  • International delivery services are available in specific countries and regions, but users should be aware of potential customs duties, taxes, and other additional charges.

2. Delivery Charges

  • We offer flat-rate shipping of $5.99 for all orders.
  • Orders over $80 qualify for free shipping to the continental United States.

3. Order Processing and Shipment

  • After placing an order, the website will process the order within 1 to 2 business days, including order verification, inventory check, and payment confirmation.
  • Once the order is shipped, the user will receive an email with tracking information and a link to the carrier’s website for real-time tracking.
  • If the order cannot be fulfilled due to insufficient inventory, the website will make every effort to provide an available item and contact the user to confirm whether to wait for restocking or apply for a refund.

4. Accuracy of Delivery Address

  • Users must provide accurate and complete delivery addresses, including the recipient’s name, phone number, and full address.
  • If the delivery fails due to incorrect or incomplete address information, the user is responsible for the resulting delays or delivery failures.

5. Delivery Attempts and Failure Handling

  • If the first delivery attempt fails, the carrier will typically attempt to deliver again.
  • If multiple attempts fail, the package may be returned, and reshipment may incur additional fees.
  • If the package is undeliverable due to incorrect address, refusal by the recipient, or failure to collect from the pickup point, the user may be charged for reshipment and additional costs.

6. Missing or Lost Shipments

If your order is lost or damaged during transit, please contact us immediately at support@Blossomlys.com. We will work with the carrier to resolve the issue. Please note that once the package is marked as “delivered” by the carrier, we will no longer be the shipment.

7. Force Majeure and Delays

  • The website is not liable for delays or failures caused by natural disasters, public holidays, or other force majeure events.
  • If a force majeure event causes a delay, the website will make every effort to notify the user and minimize the impact.

8. Return and Refund Policy

  • Returns must be initiated within 30 days of receiving the item, and the product must be in a resellable condition.
  • If the item is damaged due to improper use by the customer, the website may refuse a refund.
  • The return process is handled through reverse logistics partners, and the website will process returns, cancellations, and refunds according to its policy.

9. Delivery Responsibility and Disclaimer

  • The website selects logistics partners with ethical and honest practices, but it cannot control the behavior of delivery personnel. Therefore, the website is not liable for any damages or issues caused by the behavior of delivery personnel, including service failure, incorrect delivery, delayed delivery, or damaged product packaging.
  • The website is not liable for any direct or indirect damages resulting from failed delivery.

10. Governing Law and Dispute Resolution

  • These delivery terms are governed by the laws of the website’s location. Any disputes arising from these terms shall be resolved in the courts of the website’s location.
  • The website reserves the right to update or modify these delivery policies at any time. Any changes will be published on the website, and users are encouraged to review them regularly.

11. User Obligations

Users must ensure that someone is available to receive the package on the specified delivery date, as failure to do so may affect the delivery schedule. Please read and understand the delivery terms carefully before placing an order to avoid disputes.